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      Vail Resorts

      Engaged Employer

      Vail Resorts reviews

      3.4

      58% would recommend to a friend

      (2,782 total reviews)
      avatar

      Rob Katz

      36% approve of CEO

      36% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Senior management

      Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jun 15, 2015

      Market Research

      Market research supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great chance to learn the ins and outs of the company while skiing 5 days out of the week.

      Cons

      Terrible pay made for unmotivated coworkers

      avatar
      Vail Resorts Response
      11y
      Thank you for your very candid and positive review. We agree that our Market Research team is a great job for those that want to be outside and really want some firsthand knowledge of what drives our guests to come back year after year. This position is a great launch point for further development into our Marketing Department and other teams throughout the company. Every year we take on a number of compensation initiatives. This year we decided that one of those initiatives should address and support many of our entry level positions from housekeepers and cooks to retail sales associates and lift operators, which is why we are announcing a Vail Resorts Minimum Wage. Effective this September, if an employee was making less than $10.00 per hour, their hourly rate of pay will increase to $10.00 (with the exception of Grant Teton Lodging Company where housing is free or if an employee is in a gratuity based position and making a minimum of $10.00 per hour with tips). This is the first step in a long-term plan to increase our minimum wage with inflation each year and stay competitive in the employment market. Thank you for a great season last year and we hope you come back this year.
      4.0
      Jun 12, 2015

      enjoying my work so far

      Lead cook/chef tournant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to work with amazing people, great culture, full time year around work

      Cons

      cost of living doesn't line up with what I make

      avatar
      Vail Resorts Response
      11y
      We are glad that you took the time to leave a review. One consistent theme we hear from all levels of employee is that many of us love the people and places we work. Our culture is something that stands out and we are proud of that. We are excited to announce a Vail Resorts Minimum Wage in eight states and across all divisions, effective in September. All entry-level employees will start at $10.00 / hour (the one exception to this are entry level employees based at Grand Teton Lodging Company where housing is free) or if they are in a gratuity based position we are ensuring that the employee will walk away with a minimum of $10.00/ hr after tips. The change in entry level pay should allow us to stay more competitive and give our employees a better experience in these amazing locations. Thank you for all of your hard work!
      1.0
      Jun 12, 2015

      Good and Bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is growing, making money and enjoys a strong stock price. In some areas, they are way ahead of the curve like the Epic pass, and mobile App. The locations are amazing. Employees/Dependents get a free season pass. Benefits are above average as well. You get to work with some really smart people.

      Cons

      People don't stay. Voluntary turnover is high - even in year round professional jobs. Jobs are not filled and held open for months. That means those who are left get to pick up the slack with no reward, or even recognition for doing so. The causes of turnover are many and most have been noted here in other reviews. It is a very corporate bottom line driven company, with little attention paid to employees. Orientation, interspersed with peppy videos starring the CEO, followed-up with a dozen or more ways you can get fired. Instead of finding ways to hold on to people, the attitude is "let them go, we'll find more." Given that, it's no surprise pay is very low. Not just by market standards, but their own internal pay ranges. It's not uncommon to have long tenured people who are not at the minimum of the pay range. Everyone else then falls even further below because "so and so is low paid and been here 10 years, and you're new and can't be paid more than him/her." They overvalue the free season pass for employees as a trade off for low pay. If they tempt you with the pass, and they will, remember you will be working (or blacked out) the peak periods and may only get to the use the pass during mud season. At last check, you can't use the pass to buy food at the grocery store. The CEO got so tired of hearing about the low pay, he once stated in an employee meeting, he wasn't going to talk about it anymore. Morale overall is low. There is a major disconnect between what is expounded as the culture and values, and reality. Employee surveys show a lot of dissatisfaction. We go through the motions after the survey, but real change doesn't happen. By the next survey, there's a lot of new people, with new hopes - "this is the year it gets better." The culture is really cover your you know what, so expect a lot of micro-managing, and defensive behavior. You'll need to email and copy 20 people and get their input for even the most minor things. It's guised as being part of a matrix organization, when in fact it's just low trust.

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      ReviewsVail Resorts reviews

      Glassdoor has 3,038 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.