Vail Resorts reviews

3.4

58% would recommend to a friend

(2,780 total reviews)
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Rob Katz

37% approve of CEO

37% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 17, 2013

Epic? Not so much.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-I'm paid to be on skis at a renowned mountain. -The majority of people in my department are responsible, loyal, friendly and driven. I'm proud to be a part of the team. -My immediate supervisor is refreshingly grounded and qualified for his position; he genuinely cares about his employees and pushes to implement ideas brought forth by us. -The department we coordinate with is composed of serious professionals who (mostly) appreciate the work we do for them. -Good people can be found among every other on-mountain department: food and beverage, security, lift operations, mountain hosts and ski school.

Cons

Our mountain reeks of corporate inefficiency. Disorganization, unfair pay, maddening bureaucracy, unethical behavior, high turnover and pathetic hiring standards degrade the work environment as well as the product we're pushing at a laughably high price. The department I work for is plagued by illogical protocol mandates delegated by distant office-dwellers that severely limit our functionality and overall effectiveness. Furthermore, the vast majority of input from us - the people on the ground every day - goes ignored beyond our supervisor and the lead of the department with which we coordinate, resulting in failed and/or stupid practices being kept in place. For what we do, our compensation is insulting. Unfortunately, I don't imagine this will ever change, as Vail has demonstrated that it fully embraces the notion that employees are dispensable and thus can be paid only enough to survive: a policy that allows for irresponsible burnouts and foreign man-children from wealthy families to be found all over the mountain. Stemming from this indifference is perpetual instability within most on-mountain departments which causes confusion, inefficiency, and substandard results; however, upper management can't seem to identify the relationship between constant turnover and sub-par numbers. To them, we're simply not trying hard enough.

2.0
Jan 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule although the hours can be long Great coworkers good perks

Cons

Horrible management Unfair promotion and hiring practices Unrealistic growth pattern

3.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits and perks such as ski passes, discounts at restaurants and retail outfits, insurance, and flexible scheduling are definitely pros. Working on the mountain is awesome! You meet great people and its a wonderful networking opportunity to help enhance your career in the future. This is generally seen as a stepping stone for most corporate employees who don't stay much longer than a year or two, then move on to bigger better things. Management does tend to stay longer, averaging maybe 4- years up to 20 years. Great learning experience.

Cons

Everyone is despensible. Little pay for a lot of responsibility, especially in the corporate atmosphere. Management tends to be those that have been there the longest, not necessarily those most qualified. I felt like this kind of divided the teams a bit in the different departments at corporate. Also, once an employee has served a number of years and begins to make a lot of money, my experience has been that these people are very valuable, but Vail seems to find a way to fire them or lay them off.

Viewing 79 - 81 of 2,780 Reviews

Glassdoor has 3,035 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.