Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 179 reviews)); "The people are great and it's very happy to work in a theme park." ((in 127 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 69 reviews)); "Free tickets for friends and family" ((in 61 reviews)); "Fun work environment and co workers" ((in 31 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 127 reviews)); "Hours were long and sometimes unpredictable." ((in 97 reviews)); "Too much favoritism" ((in 50 reviews)); "The managers have no clue what they are doing." ((in 42 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 16 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,042 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jan 24, 2024

Great place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance is great

Cons

The location of the parks

1.0

Jan 24, 2024

4/10

Quick service food and beverage

Recommend

CEO approval

Business Outlook

Pros

- good discounts on event tickets ex.Halloween horror nights - Starbucks on property - I enjoyed working with some of my coworkers

Cons

- The management at my location was extremely unbearable (they don't listen to you when there are actual problems, you'll get blamed for things that are not your fault, and they don't hold themselves accountable for any mishaps whatsoever.) - the ac. units often didn't work making summer temperatures in Florida that much worse - The meals at the employee mini grill are very unhealthy - time to take the shuttle to your location isn't accounted for properly even when roadwork is blocking it.

3.0

Jan 23, 2024

good

Intern

Recommend

CEO approval

Business Outlook

Pros

good to learn the basic

Cons

niche industry lack of competitions

Viewing 259 - 261 of 2,042 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Carnival Games Attendant