Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 179 reviews)); "The people are great and it's very happy to work in a theme park." ((in 127 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 69 reviews)); "Free tickets for friends and family" ((in 61 reviews)); "Fun work environment and co workers" ((in 31 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 127 reviews)); "Hours were long and sometimes unpredictable." ((in 97 reviews)); "Too much favoritism" ((in 50 reviews)); "The managers have no clue what they are doing." ((in 42 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 16 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Skip to content Skip to footer

Notifications

Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jan 22, 2024

Good and Bad at USH

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

great people, lots of avenues to give feedback.

Cons

Reactive, lacking in leadership, needs clear direction

4.0

Jan 22, 2024

Chill entry level job

Studio tour ambassador

Recommend

CEO approval

Business Outlook

Pros

friendly environment, chill job, nice co-workers

Cons

low hours on off-season, exposed to elements, horror nights can be rough

3.0

Jan 22, 2024

Universal Creative

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Pay is great, benefits are very good also.

Cons

Culture of organization needs work inside Universal Creative that runs the theme park build. They treat most employees like human capital, expect long hours, high stress and overall just lack of respect for employees.

Viewing 262 - 264 of 2,042 Reviews

Top companies for "Compensation and Benefits" near you

Walt Disney Company

3.7★Compensation & Benefits

XYZ (Turkey)

3.5★Compensation & Benefits

Jobs at Universal Studios

House Host - Halloween Horror Nights

Carnival Games Attendant

Universal Studios reviews FAQs

Reviews Universal Studios reviews

Universal Studios

Universal Studios reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good and Bad at USH

Chill entry level job

Universal Creative

Top companies for "Compensation and Benefits" near you

Jobs at Universal Studios

Universal Studios reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Universal Studios

Universal Studios reviews FAQs