Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 180 reviews)); "The people are great and it's very happy to work in a theme park." ((in 118 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 68 reviews)); "Free tickets for friends and family" ((in 56 reviews)); "Free entry to SeaWorld and Bush Gardens" ((in 30 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 123 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Favoritism is a big thing here" ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 16 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 13, 2024

Okayish

Associate director

Recommend

CEO approval

Business Outlook

Pros

One of the best theme parks in China

Cons

Too many red tapes, too political

3.0

Apr 7, 2024

Fun, but extremely toxic

Mechanical engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits Fun opportunities and experiences

Cons

Extremely toxic workplace Lots of cliques

3.0

Apr 4, 2024

Software QA Analyst

Software qa tester

Recommend

CEO approval

Business Outlook

Pros

Well structured employment. Alot of learning opportunities.

Cons

Double standards. When asked about working overtime which is not mandatory and you say no, the management will take it against you later.

Viewing 217 - 219 of 2,042 Reviews

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Universal Studios reviews

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Okayish

Fun, but extremely toxic

Software QA Analyst

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