Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 183 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 68 reviews)); "free tickets and admission to park" ((in 56 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 121 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Favoritism is a big thing here" ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 17 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,042 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Apr 3, 2024

Fun, busy place to work

Sales clerk/cashier

Recommend

CEO approval

Business Outlook

Pros

The people. The atmosphere. Perks Time feels like it goes by fast because it’s busy

Cons

Pays little low. Sometimes gets really busy and low coverage.

4.0

Apr 1, 2024

attraction attendant

Attraction attendant

Recommend

CEO approval

Business Outlook

Pros

work life balance is nice. easy to switch shifts around and work either mornings or nights, good benefits for full time

Cons

depending on the venue, you could have a much easier or harder time with the work

5.0

Mar 31, 2024

Great place to work

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Lot of fun and great coworkers

Cons

A lot of physical labor/being on your feet

Viewing 220 - 222 of 2,042 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Carnival Games Attendant

Supervisor Attractions, Harry Potter and the Forbidden Journey™

Service Person Technician

Costume Dresser- Halloween Horror Nights

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Fun, busy place to work

attraction attendant

Great place to work

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