Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (90) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 180 reviews)); "The people are great and it's very happy to work in a theme park." ((in 121 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 78 reviews)); "free tickets and admission to park" ((in 56 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 121 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.9

72% would recommend to a friend

(2,037 total reviews)

Thomas L. Williams

71% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 7, 2010

Great place for students

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Universal Studios is an exciting and fun place to work. You receive training and park benefits. You are constantly interacting with guests.

Cons

The pay is low. You will work in hot temperature conditions. You will be required to stand your entire shift.

5.0

Aug 20, 2010

Being part of the Consumer Insights Marketing team rocks!

Senior interviewer

Recommend

CEO approval

Business Outlook

Pros

Universal is a company who cares about its people and people care about the company. I was amazed by the number of people who had been there for years! There are SO many perks. Free movies, park passes, rewards, bonuses, holiday gifts, etc. You work hard and do a good job and people notice. Raises and promotions can happen very quickly. You are a team member and very well treated...at every level. Uniforms are provided EVERY day. You pick them up when you come and drop them off on your way out the door...no laundry or ironing. It is so much fun to work there and if you like amusement parks, it is a great job!

Cons

Working at Universal can be hard work. It is not a job for lazy people or ones who are not "people-friendly". Florida is hot and depending on what you do, you may be outside, standing on your feet for hours. You need to always have a smile on your face and be nice, no matter how you feel!

5.0

Jun 19, 2010

Great Opportunity

Promotions coordinator

Recommend

CEO approval

Business Outlook

Pros

ITS a great company to work for. The benefits and daily tasks really allow one to be creative and stay busy.

Cons

I honestly do not have any cons for this position. You just need to really be able to work hard and multi-task.

Viewing 2020 - 2022 of 2,037 Reviews

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Great place for students

Being part of the Consumer Insights Marketing team rocks!

Great Opportunity

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