Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (90) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 71 reviews)); "Free tickets for friends and family" ((in 56 reviews)); "Fun work environment and co workers" ((in 33 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 52 reviews)); "The managers have no clue what they are doing." ((in 47 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.9

72% would recommend to a friend

(2,037 total reviews)

Thomas L. Williams

71% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 26, 2012

EHHH.

Food stand attendant

Recommend

CEO approval

Business Outlook

Pros

unionized, if fired you can get your job back , good OT and 6 days during peak seasons summer horror nights spring break grinchmas.

Cons

bad company to work for, were next to nothing, upper management only come out when the ESAT is out. Most of the trainers don't teach you properly, Management have favoritism, TOO MUCH DRAMA.

4.0

Aug 23, 2012

Solid Job

Ticket seller

Recommend

CEO approval

Business Outlook

Pros

Easy If you make it to Ticket Seller you can get up to a $5/hr pay bump + commission on the tickets you sell. You are given a lot of chances to be late/ absent, as long as you call in the appropriate time before your shift.

Cons

High turnover. You don't have a lot of freedom to make independent decisions in order to do your job better. Commission really isn't very high. i.e. you get $1 for every $149 front-of-the-line-pass you sell, which is a little bit ridiculous. Once you hit Ticket seller or Team lead there is not a whole lot of room for growth unless you would like to be working there for 10 years. Unless you become a Golden Rate Ticket Seller, or its the summer/ Christmas, your hours will be nearly non-existent.

1.0

Aug 9, 2012

Horrid, please go to Disney or any other theme park or even fast food

Chef

Recommend

CEO approval

Business Outlook

Pros

More pay than other theme parks if you can get the hours, you can't

Cons

No hours!!!!! Constant fight with coworkers for hours. Any level, every level; waiter, busser, host, cook, chef, retail, management, name it...

Viewing 1996 - 1998 of 2,037 Reviews

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Jobs at Universal Studios

Ride Operator - Lower Lot Attractions

Ride Operator - Upper Lot Attractions

Auditions - Halloween Horror Nights Scaractor 2026

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Ratings by category

Ratings by demographic groups

Reviews by job title

EHHH.

Solid Job

Horrid, please go to Disney or any other theme park or even fast food

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