Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (90) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 71 reviews)); "Free tickets for friends and family" ((in 56 reviews)); "Fun work environment and co workers" ((in 33 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 52 reviews)); "The managers have no clue what they are doing." ((in 47 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

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Universal Studios reviews

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3.8

72% would recommend to a friend

(2,038 total reviews)

Thomas L. Williams

71% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 3, 2012

Okay call center job, fun company

Sales counselor

Recommend

CEO approval

Business Outlook

Pros

discounts, upper management, brand, employee events

Cons

repetitive, hours are to be determined, no commission

3.0

Sep 9, 2012

It's a decent paying job, but you put up with a lot!

Food stand attendant

Recommend

CEO approval

Business Outlook

Pros

The pay is great for an hourly job, and you will get plenty of hours during peak season. If you work food service (carts and restaurants), you get vouchers that can be redeemed at any front or back of house restaurant. You get to meet a lot of awesome co-workers, make new friends, and network. Great benefits too!

Cons

Management is a bit shady and will do anything to get avoid paying out a raise. Promotions are based on nepotism, not hard work. Union dues are $48.50 for all food service workers covered by Unite Here Local 11. It's money down the drain because the union is worthless. You get free food, but the food here is terrible and sends you straight to the toilet. Working conditions can be horrible. Although most of your co-workers will be awesome, there are still a few who are stuck in high school and love to gossip, spread rumors, and stir up all kinds of trouble. If you're co-workers don't get to you, the guests sure will. Most of them are rude foreigners who don't speak English.

5.0

Sep 9, 2012

manager

Event manager

Recommend

CEO approval

Business Outlook

Pros

its good to get hired at universal studio because of high salary and benefits as ofw

Cons

some time the downside working at universal studio is the time pressure and long time of work

Viewing 1993 - 1995 of 2,038 Reviews

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Jobs at Universal Studios

Ride Operator - Lower Lot Attractions

Ride Operator - Upper Lot Attractions

CityWalk Food Host/Hostess

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Ratings by demographic groups

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Okay call center job, fun company

It's a decent paying job, but you put up with a lot!

manager

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