Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 183 reviews)); "The people are great and it's very happy to work in a theme park." ((in 124 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets and entrance to parks" ((in 54 reviews)); "Flexible schedules are easy to get." ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 126 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 126 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Favoritism is a big thing here" ((in 49 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,042 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Mar 24, 2013

Good place to work

Manager, finance

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and benefits package. Casual workplace environment, Adequate training and development in place at all levels. Great people

Cons

Upward movement within department(s) limited at times. Salary is on the low side for the amount of work/hours that required, but lack of salary is outweighed by pros.

4.0

Mar 2, 2013

Ush

Cashier/server

Recommend

CEO approval

Business Outlook

Pros

Easy job and fun athmosphere. Free entry into the theme park on days off. Pay is above minimum.

Cons

No hours and they keep hiring people. Not enough work for employees that are willing to work full time or part time on a regular basis

5.0

Jan 10, 2013

Universal Studios is an excellent place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

On like Disney managers are a lot friendlier And everyone I work with is really nice This is a great fun place to work

Cons

The only downside is the traffic on I4 LOL

Viewing 187 - 189 of 2,042 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Service Person Technician

Parking Lot Attendant

Supervisor Attractions, Harry Potter and the Forbidden Journey™