Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 183 reviews)); "The people are great and it's very happy to work in a theme park." ((in 124 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets and entrance to parks" ((in 54 reviews)); "Flexible schedules are easy to get." ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 126 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 126 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Favoritism is a big thing here" ((in 49 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Nov 26, 2012

great company to work for

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Great salary, excellent reputation and interesting projects.

Cons

Workload. They are understaffed and it can be hard at times.

4.0

Oct 28, 2012

Good employers, work pays fair, you're at their mercy during park events

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent Pays good People are friendly, tons to meet Use the park tons Have connections to local businesses and get you discounts Do a 'personality test' that kind of puts you somewhere that will fit you, works decently from what I can tell

Cons

Events lead to doom. My class schedule was of no consequence during HHN, and I left b/c they scheduled me several times for HHN shifts when I had told them I had class in the morning. You're at their scheduling mercy. Only downside.

3.0

Oct 3, 2012

Okay call center job, fun company

Sales counselor

Recommend

CEO approval

Business Outlook

Pros

discounts, upper management, brand, employee events

Cons

repetitive, hours are to be determined, no commission

Viewing 190 - 192 of 2,042 Reviews

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Parking Lot Attendant

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Catering - Back of House