Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 183 reviews)); "The people are great and it's very happy to work in a theme park." ((in 124 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets and entrance to parks" ((in 54 reviews)); "Flexible schedules are easy to get." ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 126 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 126 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Favoritism is a big thing here" ((in 49 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,042 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Jun 2, 2013

Unless you are a high school student then this is not a good place to work at

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The complemenatry passes to the theme park and the discounts to other parks.

Cons

No room for growth or improvement, Management is a joke.

1.0

Apr 30, 2013

2 Years working at Universal Studios Florida

Designer

Recommend

CEO approval

Business Outlook

Pros

Access to rides, employee cafeteria, half day summer fridays, sneak peaks at upcoming events and new attractions

Cons

Management on the admin corporate side is well behind the times with regards to up to date technology for their staff. Upper management have no knowledge of what is going on in the park outside of dollars brought in on a weekly basis. Division leaders are focused on hiring friends to fill the desks so social hour can be enjoyed all day long. It took me as a FT employee 3 weeks to get network access to the digital servers to get and work on files. eMail account took only two weeks to be created and setup.

3.0

Apr 30, 2013

Doesn't pay well, but solid and always there for you in your time of need.

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Universal takes safety very seriously. Attendance policy is by point system - nice, easy, fair Coworkers are often passionate about theme parks or the company.

Cons

Pay is awful for the amount of responsibility and training. Hit or miss with managers / supervisors. Customer service can be difficult with entitled or foreign clients.

Viewing 184 - 186 of 2,042 Reviews

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Parking Lot Attendant

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CityWalk Food Cashier