Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 116 reviews)); "Hours were long and sometimes unpredictable." ((in 103 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Mar 22, 2016

Good easy jobs

Bartender

Recommend

CEO approval

Business Outlook

Pros

Coworkers are good (for the most part) Tipped employees make money!

Cons

They move management around too much. You learn to love your management and then a few months later EVERYONE is gone, and now all the work you had put in to trying to move up is gone. If you want to go into management, they put you through the ringer in seeing how much BS you can take.

5.0

Mar 19, 2016

Fun Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, Fun coworkers, meeting new people

Cons

You never know everything you need to before you start

4.0

Mar 15, 2016

Great to their team members

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Free entrance into HHN, discounts on tickets and merchandise, treated like a person not a number, can get more comp tickets for people you refer

Cons

Shifts can be as short as 4 hours, supervisors are sometimes hard to reach, hard to move up with the current management

Viewing 157 - 159 of 2,041 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Service Person Technician

Parking Lot Attendant

Supervisor Attractions, Harry Potter and the Forbidden Journey™