Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 179 reviews)); "The people are great and it's very happy to work in a theme park." ((in 119 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 74 reviews)); "Free tickets and entrance to parks" ((in 57 reviews)); "free entry to parks and lots of discounts" ((in 31 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 128 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 101 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Too much favoritism" ((in 47 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,042 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Mar 13, 2016

Universal Studios

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work atmosphere Always interacting with people

Cons

Like every Guest Service job you deal with difficult guests every now and then

2.0

Feb 25, 2016

Universal

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The Job Is really marketable, and the workers are definitively friendly.

Cons

The hours were terrible. People literally got 5-12 hours scheduled. The benefits are okay, though they could be better. Overall it is not a job to stay fro a very long time. Also, the union fees are ridiculous especially because they cover basically nothing.

4.0

Feb 23, 2016

Food Stand Attendant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere. Nice co-workers. Great customers. You are working at a theme park all day.

Cons

Can get hectic. Managers sometimes forget to give you breaks. Little time to rest.

Viewing 160 - 162 of 2,042 Reviews

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Food Stand Attendant

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