Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 179 reviews)); "The people are great and it's very happy to work in a theme park." ((in 119 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 74 reviews)); "Free tickets and entrance to parks" ((in 57 reviews)); "free entry to parks and lots of discounts" ((in 31 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 128 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 101 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Too much favoritism" ((in 47 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,041 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Sep 23, 2016

Fun place to work

Games attendant

Recommend

CEO approval

Business Outlook

Pros

I worked here back in 2011 for Universal Studios Hollywood horror. Its a fun environment to work at if you enjoy a high energy atmosphere. You're around a lot of new people everyday and I never had a bad day at work.

Cons

Not any that I can think of besides the traffic of getting into Hollywood to work.

4.0

Jul 12, 2016

Hard work but magical environment

Stunt show performer

Recommend

CEO approval

Business Outlook

Pros

Working at Universal Studios was a great experience. Everyone was thankful to be working there, and the perks were great! As a performer, I was paid more than fairly, and I always felt safe despite the fact that my job had the potential to be inherently dangerous (I was part of a stunt show).

Cons

If you're working outside at all, the heat and the crowds can definitely be brutal in the summer. Still, it can really be worth it to be part of such a great company.

4.0

Apr 10, 2016

Cook

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly environment with great atmosphere

Cons

Hard to get any working days

Viewing 154 - 156 of 2,041 Reviews

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Parking Lot Attendant

House Host - Halloween Horror Nights

Catering - Back of House

CityWalk Food Cashier