Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 116 reviews)); "Hours were long and sometimes unpredictable." ((in 103 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Skip to content Skip to footer

Notifications

Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jan 10, 2017

Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Money fast paced environment opportunity for growth and management

Cons

Bad management heavy volume of foreigners theme park

1.0

Nov 29, 2016

Director

Director,

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the contact with guests

Cons

Terrible Senior Leadership/ Management. Never new which 'Larry' you would get.

4.0

Nov 25, 2016

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive pay Free admission to the parks/special events Employee Discounts room for growth plenty of opportunities for advancement within the company

Cons

Uncommunicative management Long hours Busy days Missed breaks on really busy nights rude and entitled customers late hours

Viewing 151 - 153 of 2,042 Reviews

Top companies for "Compensation and Benefits" near you

Walt Disney Company

3.7★Compensation & Benefits

XYZ (Turkey)

3.5★Compensation & Benefits

Jignesh Jariwala

3.9★Compensation & Benefits

Fermata

3.7★Compensation & Benefits

Jobs at Universal Studios

Parking Lot Attendant

House Host - Halloween Horror Nights

Catering - Back of House

CityWalk Food Cashier

Universal Studios reviews FAQs

Reviews Universal Studios reviews

Universal Studios

Universal Studios reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Job

Director

Good Company

Top companies for "Compensation and Benefits" near you

Jobs at Universal Studios

Universal Studios reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Universal Studios

Universal Studios reviews FAQs