Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 116 reviews)); "Hours were long and sometimes unpredictable." ((in 103 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,041 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Jan 26, 2017

It paid some money

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You could get in the park for free.

Cons

Advancement is based solely on who you're friends with. Management doesn't know or care about daily operation.

4.0

Jan 17, 2017

- universal studios ( theme park )

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- amazing perks, good pay, double holiday pay, overtime pay, free wellness classes, free yoga classes, discounts all over the park and citywalk. and waaaay more. Universal will listen to your advice, issues, comments and will try there best to resolve it.

Cons

- unless you have been working here for about two or three years the probability that you will have 30hrs a week is slim. (not during peak seasons) - they usually over hire, which means unless you call in daily and have a completely open availability. you might not get hours during peak season either.

3.0

Jan 12, 2017

Re-hire

Market research interviewer

Recommend

CEO approval

Business Outlook

Pros

company was great they worked well with my insane school schedule while I was trying to complete a fast-paced degree in which my availablity was different every month.

Cons

they advertise that the team members and their familys are important to the company but if a team member is having worries with family and needs time of to focus on their family so that they can effectively do their jobs they are punished for it. As a part-time casual team member you do not get medical insurance but instead are able to apply for discount dental and vision insurance which under the affordable care act does not qualify as adequate health insurance.

Viewing 148 - 150 of 2,041 Reviews

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Jobs at Universal Studios

Parking Lot Attendant

House Host - Halloween Horror Nights

Catering - Back of House

CityWalk Food Cashier