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      Universal Studios

      Part of NBCUniversal

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      Universal Studios reviews

      3.8

      75% would recommend to a friend

      (2,041 total reviews)
      avatar

      Thomas L. Williams

      68% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

      Reviews by job title

      2K reviews
      1.0
      Aug 11, 2017

      cheap

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      free passes, discounts, free passes

      Cons

      stay late, same chefs for twenty years stale ideas hi turnover

      5.0
      Jul 11, 2017

      Very great place to work and grow.

      Retail sales clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the intentions of landing a job in the Wizarding World (which I thankfully did) and it's been worth it. It's such an incredible feeling to interact with guests in a way that you both can contribute. Making a person's day by pairing them with wands, or even saying silly potter related things after they've made a purchase. It's a blast to work at, if you're a potter head, that is. I've taken up shifts in the regular park as well and it's the same thrill. I've worked at another theme park prior, and I didn't really feel like I could be myself there. Here, it's different. There's just so many ways that you can open up to guests and have them open up to you because you'd be working somewhere where you have limitless conversational topics. Discuss your favorite universal movie, favorite attraction, favorite anything. You just see so many people from all around the world that it's a tossed salad and very fun to dive into. They really do listen to employee satisfaction. For instance, when it gets really hot, they give their employees free water. The leads are great. Managers are incredible. Hospitality level is fantastic. I'm enjoying it so far. The employee benefits at city walk are pretty great too. Especially those movie ticket deals. Great save!

      Cons

      You will get many international guests who may or may not speak English. Either they know some, or very little. It gets a little difficult trying to communicate with them at first, especially if no one in your venue speaks their language. You'll find your way around it through practice. Still, it's a timely process and sometimes, the guest(s) may walk away from you because proper communication may not be achieved. That's about as much of a con that I personally can think of at the moment. That, and the fact that if you work in the Wizarding World, you're not allowed say you know who's name and you're not allowed to be a death eater.

      Viewing 139 - 141 of 2,041 Reviews
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      ReviewsUniversal Studios reviews

      Glassdoor has 2,267 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.