Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 116 reviews)); "Hours were long and sometimes unpredictable." ((in 103 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

3.0

May 26, 2017

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great perks; early access to rides and events, free tickets, discounts, etc. Fast paced, fun environment Always something new going on Opportunity for advancement, if you're a hard worker they will notice and train you for higher positions.

Cons

Inconsistent hours During the first couple months, you basically have to be "on-call" in order to get any shifts. Set hours are based off seniority, so you'll only get one or two scheduled shifts.

3.0

Mar 31, 2017

ride attendant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

decent pay, would recommend if you're not in college and need money.

Cons

they make you work holidays, job can be hard and stressful. management is not helpful

4.0

Mar 29, 2017

Carnival Games Host

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Outdoor environment (Vitamin D!) -Fun interactions with guests -Great comradery amongst co-workers -Free admission into park -Perks, discounts, and you meet a lot of people -Fun to meet guests from different countries -Opportunities for career growth pop up as you work -Decent breaks during shifts -Pretty flexibly with hours

Cons

-Can get very hot -They only start you off with so many hours and you really have to make an effort to try to be the first one to cover for shifts. -Irate customers are common because of the competitive nature of the games environment. They are essentially paying money to try their bet at winning a giant stuffed toy. -LATE nights cleaning up after. Not so bad when you're with good people, though. -Not enough pay for how much you have to deal with guests

Viewing 142 - 144 of 2,041 Reviews

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