Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 116 reviews)); "Hours were long and sometimes unpredictable." ((in 103 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 5, 2017

Decent Place for a job

Greeter

Recommend

CEO approval

Business Outlook

Pros

Plenty of hours available during peak times Very flexible schedule Access to parks

Cons

Customers are very rude sometimes Coworkers slack off leaving you with more work

3.0

Aug 22, 2017

It's okay if you're outgoing and enjoy the environment

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Free park admission, great discounts on merch and food. You get one comp ticket at first then one more a bit later. Somewhat growth if you want to be a lead at an attraction

Cons

Some of the "leads" think they're invincible and will look down on you. This was at FJ in Wizarding World

2.0

Aug 12, 2017

Worked there for 3 years full time

Park services

Recommend

CEO approval

Business Outlook

Pros

Get in the parks free and discounts around town

Cons

Favoritism and if they don't want you anymore they well set you up to be fired

Viewing 136 - 138 of 2,041 Reviews

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Jobs at Universal Studios

Parking Lot Attendant

House Host - Halloween Horror Nights

Catering - Back of House

CityWalk Food Cashier

CityWalk Foods Bartender

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Universal Studios reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent Place for a job

It's okay if you're outgoing and enjoy the environment

Worked there for 3 years full time

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