Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "free tickets and admission to park" ((in 55 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 116 reviews)); "Hours were long and sometimes unpredictable." ((in 103 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 12, 2017

Great Community/Ethics

Character escort

Recommend

CEO approval

Business Outlook

Pros

Amazing perks, not just in the park but in the surrounding area. Culture and people are very real, one of the better in overall atmosphere when it comes to theme parks in the area

Cons

Peak season can be hectic, and hours can be long and physically demanding. If you want free time, protect it. If you're not good around people, get a backstage position

4.0

Sep 8, 2017

Universal Studios is a nice place to work. Management is friendly, guests are (mostly) friendly, and coworkers are too.

Park services days

Recommend

CEO approval

Business Outlook

Pros

Every day is different and the job is easy. The discounts are great, too! I like the team member grills as well.

Cons

Hours are inconsistent weekly unless you're full-time and they may schedule you strangely to where you have nothing to do all day (which is a con for me, but may be a pro for others).

4.0

Sep 7, 2017

Better than I imagined!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really upbeat environment, employees are highly invested in their work and the company has a really good sense of employee appreciation and acceptance. I was happy working there, and when I had trouble managers were nice and understanding. Growth mindset environment.

Cons

Really far away for me: scheduling is a bit whacky if you are on call or scheduled only a few days.

Viewing 133 - 135 of 2,041 Reviews

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Parking Lot Attendant

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Universal Studios reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Community/Ethics

Universal Studios is a nice place to work. Management is friendly, guests are (mostly) friendly, and coworkers are too.

Better than I imagined!

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