Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (90) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 71 reviews)); "Free tickets for friends and family" ((in 56 reviews)); "Fun work environment and co workers" ((in 33 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 52 reviews)); "The managers have no clue what they are doing." ((in 47 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.9

72% would recommend to a friend

(2,037 total reviews)

Thomas L. Williams

71% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Aug 18, 2016

Do not recoomend

Valet attendant

Recommend

CEO approval

Business Outlook

Pros

The pros of working at Universal studios include free tickets, free parking, discounted valet, and a few other small things. I do not think the benefits are worth the crappy people you have to deal with.

Cons

There are many cons to working at Universal Studios. These include: Hours, people, traffic, pay, etc. The biggest con however is their soul draining ability to demoralize any motivation to get ahead in life. They would prefer you join the rat race and show up for work and do what you're told.

1.0

May 10, 2016

No Hours for Employess

Food stand attendant

Recommend

CEO approval

Business Outlook

Pros

FUn, free tickets and food

Cons

Started in Feb 2016 for the so called Harry Potter thats why accepted the job told i willbe getting a lot only have worked 2 days since then. they tell you to call in at 7am to see if you will work they never call back. need todo better with scheduling you cant even work a second job due to them scheuling weekly...... and on a saturday at that

4.0

Nov 24, 2015

ride mechanic

Ride & show tech

Recommend

CEO approval

Business Outlook

Pros

good pay, good benifits and very fun job. rides constintlay upgrading. Also large enough that you dont get bored too quckly

Cons

the company is almost too large for itself. Alot ofo inside deals and blind eyes to certain situations. The good tech leave because the bad techs hide and are able to sneak thru and get paid for nothing.

Viewing 34 - 36 of 2,037 Reviews

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Do not recoomend

No Hours for Employess

ride mechanic

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