Forget DGS just being bad to its employes, what about the customers???
Pros
Flight benefits, extremely fast work environment, and hard working people who are like family
Cons
Although all the other reviews except the ones the headquarters high-ups posted are correct, there is one major thing missing! The customers! Now, this company IS DELTA. I dont care what anyone says, its Deltas way to control but lower its employee costs. Anyway, thats not to worst part. I worked for Delta and loved my job as well as working with the customers. I still work with those same customers whom I love to work with and care about but now with Delta's DGS Wholly Owned Subsidiary. The pay and the worst management you could ever imagine along with seriously bad organization cause high turnovers. Because of this we have people running the counter who dont know how to do any more then what the Kiosks can do. Even worse, most these people have 0% customer service skills! This means its Delta's customers who are getting the other end of the shaft here! Doesn't Delta care??? This amazing company I loved so much is doing this to the customers and "team members", "internal customers"!