Unifi reviews

3.0

43% would recommend to a friend

(1,676 total reviews)

Gautam Thakkar

51% approve of CEO

41% positive business outlook

Unifi has an employee rating of 3.0 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Unifi employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 14, 2023

horrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flight benefits. health benefits exciting job positions.

Cons

poor management, low pay, hyped up job definition, non professional co workers, poor employee treatment.

avatar
Unifi Response
2y
We’re so sorry that your experience did not match your expectations. We are always striving for our employees to feel heard and valued. We will share this with our station leaders.
1.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Flight benefits and being only a customer service agent, the work is not labor intensive

Cons

You won't get paid a lot so if you have a rich partner, taking time off to use your flight benefits is hard, the supervisors have no idea what half of their employees are doing most of the time so you will either be met with an unfair workload or you can literally walk around the airport for hours before and no one won't notice you're not working. Dome of my co-workers would take naps in the baggage claim office or just disappear for hours at a time. They do not properly train you as well. For two months you watch videos about the job non-stop and that’s your training. After watching hours of videos everyday for two months, they throw you out to work. It's hard to retain all the information from hours of videos, so you'll won't know what you're doing for the first 6 months of working. This is stressful because passengers will get upset, and you can aquire personal fines from the FAA if you screw up too badly. When you ask management for help, they'll tell you that you saw a video on it months ago so they expect you to know how to do your specific task and do it perfectly. There is no support. The management is cold. If there is a delay on a flight, no one is allowed to go home until the flight takes off/lands. You may be at you job hours after you're supposed to clock off. Since this job is toxic, many people are constantly quitting. This means they are constantly under staffed and expect you to juggle many tasks rather you know how to do thise tasks or not. Also, keep track of how much you work. Payroll screws up all the time and pay you for less hours that you work.

avatar
Unifi Response
3y
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with as an employee. We encourage you to reach out to unifiservice.com/contact for further support.
1.0
Feb 6, 2023

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

They act like they are doing you a favor

Cons

Management is horrible!! You are last on the totem pole for flight benefits and hardly get on any flights because you are on standby and last on the list. They don't explain that to you. They expect you to break your back and the pay is horrible. You can make more working at Target or Starbucks.

avatar
Unifi Response
3y
We’re so sorry that your experience did not match your expectations. We are always striving for our employees to feel heard and valued. We encourage you to reach out to unifiservice.com/contact for further support
Viewing 85 - 87 of 1,676 Reviews

Glassdoor has 1,773 Unifi reviews submitted anonymously by Unifi employees. Read employee reviews and ratings on Glassdoor to decide if Unifi is right for you.