Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,910 total reviews)
avatar

Kecia Steelman

57% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Oct 30, 2017

Worst mistake coming here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Weekly (or nearly weekly) desk drops. Some stuff is good, some is meh. - Renovated space, so it’s clean - After 6 months, you can work from home one day a week - Offices in the city. You can work there one day a week. - Additional discounts on certain brands throughout the year

Cons

- Ugly building. It’s a shared building with other companies, and communal hallways are painted yellow. - Location. It’s Bolingbrook. Enough said. - CYA culture (as a previous post mentioned) - Lack of accountability by leadership - Weak leadership who are afraid to say no or push back - Unqualified leaders who have limited knowledge of the area they were hired for, which leads to a lack of vision, strategic thinking, and mentoring for their team. These leaders are well intentioned, but incompetent (and some are just plain old dumb, too), and they ultimately create more useless work for you. - Seems to be a lot of mediocre talent. Have yet to meet anyone who’s exceptionally talented or intelligent. A lot of people come from Sears. Seriously, Sears. - Very meeting happy culture. You have meetings about everything! - No work life balance. You’ll bust your behind for little pay, reward, and recognition. - Very much “do as I say not as I do” mentality with leadership. Oh, the hypocrisy that runs rampant as a result of this.

1.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Discounts on makeup The rewards program

Cons

Horrible company. Low pay. No recognition or appreciation for hard working staff members. Their human resource department is an absolute joke. Don't count on any mistreatment by managers/staff to be taken seriously by their HR department. They will do nothing! Favoritism. They don't care about the customer at all. Untrained associates. Horrible management. Corrupt corporation. No work life balance. They hire completely unqualified people to be in management.

3.0
Aug 3, 2016

Uppermanagement

Recommend
CEO approval
Business Outlook

Pros

Development, retail experience, great discount, was a great place to develop knowledge and skills in the beauty industry.

Cons

Pay. Upper management is ridiculous. Turn over rate is the highest I've seen. Little to no training working staff to the bone then after reprimand for going into over time. Do not care about their employees. Unreasonable work load for managers. The only way you can move up in this company is if you're favored by the DM. Hard work is not enough. You'll never see gratis unless you're a prestige beauty advisor or prestige manager. Even though beauty advisors sell high end products as well no real rewards for them. Unrealistic goals for understaffed stores. That are only understaffed because upper management runs everyone away. No hours to keep anyone but Management. Unfair and hostile environment with management . Spends loads of money on revamping logos and fonts refuses to pay anything over minimum wage. Dumps tons of waste into environment. Claims that customers are the most Important, doesn't fund hours for staff to actual assist customers. I've personally worked at multiple stores in multiple districts. I have seen managers abuse associates not allow breaks or lunches. I have seen never seen HR actual help anyone. Just came out with a credit card which is just another unrealistic goal to set for cashiers who aren't making a living wage. I can't even comment on salon.

Viewing 19 - 21 of 13,910 Reviews

Glassdoor has 14,213 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.