Uppermanagement - Associate Manager Ulta Beauty Employee Review

3.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Development, retail experience, great discount, was a great place to develop knowledge and skills in the beauty industry.

Cons

Pay. Upper management is ridiculous. Turn over rate is the highest I've seen. Little to no training working staff to the bone then after reprimand for going into over time. Do not care about their employees. Unreasonable work load for managers. The only way you can move up in this company is if you're favored by the DM. Hard work is not enough. You'll never see gratis unless you're a prestige beauty advisor or prestige manager. Even though beauty advisors sell high end products as well no real rewards for them. Unrealistic goals for understaffed stores. That are only understaffed because upper management runs everyone away. No hours to keep anyone but Management. Unfair and hostile environment with management . Spends loads of money on revamping logos and fonts refuses to pay anything over minimum wage. Dumps tons of waste into environment. Claims that customers are the most Important, doesn't fund hours for staff to actual assist customers. I've personally worked at multiple stores in multiple districts. I have seen managers abuse associates not allow breaks or lunches. I have seen never seen HR actual help anyone. Just came out with a credit card which is just another unrealistic goal to set for cashiers who aren't making a living wage. I can't even comment on salon.

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast pace and always newness

Cons

Very demanding of all levels of management

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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