Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,905 total reviews)
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Kecia Steelman

57% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Jun 29, 2009
Recommend
CEO approval
Business Outlook

Pros

If you have a passion for retail cosmetics, Ulta is a great option for a career. The company and retail positions can be exciting and challenging.

Cons

The operations/corporate side of the business could use a good overhaul. Many aspects are dreadfully inefficient. The register computers/network causes never ending frustrations to customers and employees and this is after "improvements". Stores are unable to review or alter shippments which in this business is dreadful. Individual stores are far too dependant on a corporate office for too many things.

4.0
Jun 3, 2009
Recommend
CEO approval
Business Outlook

Pros

fun plac e to work,GRATIS, great discount, we get discount on top of whatever the sale is,learn new things ,get to play with makeup all day.

Cons

not enough hours, not enought employees working during busy times,one hand not knowing what the other hand is doing, not enough product training,

1.0
May 29, 2009
Recommend
CEO approval
Business Outlook

Pros

if you work in the salon you get any salon service done for free, and if you work for the store side you get half off and even up to 60%.

Cons

I’ve worked for ulta for 2 years and at first i really liked it. All of us that worked for the salon got along great the store side did have some issues but they really weren’t big. but since I’ve worked there we have had 3 diff GMs. and me and 2 other girls are the only ones that have worked there for over a year and a half. the dm can not seem to keep any managers in the store long enough to actually fix problems we’ve had 5 salon managers in the last 2 years the last salon manager hadn’t done hair in 15 YEARS!!!!! and didn’t know how to use a computer. which are both part of her job. after numerous complaints from employees and customers she was replaced. and now they have replaced her with someone that can do most of her job. but still doesn’t know how to run a salon. She has asked employees to clock out in the middle of the day and come back later when there next client comes in because the salon was over hr. (which is against the law in cali, and I belive so in az also) asked employees to(work off the clock) not come in but take mandatory conference calls from home so they don’t use salon hr. and don’t get paid for them. She’s very rude to her employees. I’ve worked for other company’s and have never worked for a company as disorganized and mismanaged. also telling employees about mandatory meetings 2 days before the meeting and then when someone cant come because the meeting is on there day off and wont be in town.she told them that she would have to write them up if they cant come.

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Glassdoor has 14,208 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.