Ulta Beauty reviews

You are not a salaried manager with fixed hours. You will be paid hourly and your full time hours can range anywhere from 30-40 hours. There is no overtime, and don't work any because you will be written up and/or not paid for your time. Getting the prescribed training completed can be very difficult as payroll hours can vary, and often training hours are cut to aid floor sales. You would think you'd invest the training hours as consultants would sell more on the floor. You will have to become creative on how to train your associates while they are selling on the floor.

Employees in managerial type roles who have no knowledge of cosmetics and lack customer service/people skills. Hours are cut so drastically there are not enough employees to assist customers. This is frustrating for both the customers and employees. Lack of training for employees. Lack of incentives for employees other than employee discount. The pay is very low. Salon services are not paid for at the salon. So the customer has to come and wait in line behind all the retail customers. If the customer wants to add a tip to their charge, a manager has to approve it first. This causes the customer to be inconvenienced as they have to wait around for a manager to come approve their tip.