Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,954 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent benefits for senior level stylists

Cons

Where do I begin... First of all they would not pay a full time receptionist, we had one guy who worked about 20 hrs a week- they are open 7 d/w. So try doing hair, helping people pick out products and stopping every 5 minutes to answer the phone. You and the other 3 people working that day could have little to no clients yet your still expected to come in because they want you "helping out on the floor" or answering the phone aka free labor since hair stylist work on commission. Starting commission is only 43%, Open til 9pm every night but Sundays, your schedule will be changed at will- don't make any plans Nov-Jan, they basically own you (they were open Easter this year too) If they think their going to be busy that week they will add extra hours to your days with out saying a word to you, all of a sudden your books just open up. As a licensed Cosmetologist I was cleaning toilets because they didn't want to pay a cleaning crew 1x a week. (I went to school so I didn't have to clean toilets) You practically give away services when they run specials- like $50 cut/color every Mon-Wed, but don't expect to make a professional judgement call on your own, like discounting a $20 toner service.

1.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Getting tipped for brow bar services. Working at a beautiful counter. Lovely customers for the most part. Lovely coworkers for the most part. The Benefit brand is a fun product line to work with.

Cons

As an Arch Expert you have to meet sales goals and a services goal. That is absolutely fine.There are things that work against you meeting those goals. You also have to help all customers all over the store which eats up your time from meeting those goals and only those goals count. All of the other brands that you sell, all of the other revenue that you make for Ulta goes unaccounted for. Also you are limited to mini makeovers this is counterproductive to your sales goals because you can only spend so much time with each client and only show them a few products. If we were allowed to do a clients make-up fully, you would have the opportunity to let them experience more products and open up the possibility of more sales! The reason behind this is because the salon in the store has a make-up application as a service and this competes with that service. I do not see that many people coming in to get their make- up done and paying for it, clearly we are losing out on money.

3.0
Sep 11, 2012

NOT that bad of a Place to work

Recommend
CEO approval
Business Outlook

Pros

If you work in prestige you get tons of gratis Sometimes you'll get samples to take home

Cons

Alot of work little pay. Don't really ever get any gratis

Viewing 13699 - 13701 of 13,954 Reviews

Glassdoor has 14,258 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.