Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,954 total reviews)
avatar

Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Sep 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great rewards program for customers -lots of coupons for customers -nice selection of products and services (spa facials, hairstyling, makeup, etc)

Cons

-Promotions are a joke...in the salon my friend went up in levels as a stylist but SHE didn't make more money, could charge more and the STORE made more money. I was promoted from cashier to "prestige" makeup side which they made seem like it was a big deal but once again, NO pay increase but more work and have to come to mandatory meetings. -There were cliques within management and they had a superior air that made them difficult to relate to often times yet all of them still lived at home so they weren't making that great of money, clearly. -Crappy hours so checks weren't that great -It's a beauty and makeup store yet most of the management couldn't be bothered to really put on good looking makeup

2.0
Sep 7, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Gratis which is free products when you did something good. 2. Discount was GREAT!

Cons

1.Pay SUCKED! for how much work you have to do its not worth it. 2.Other employees were catty like in high school. 3. The Management SUCKED and always was changing. 4. Management were very unprofessional. 5. Truck day was endless and too much work for the pay. 6. DM and GM were horrible to employees. 7. Customers are very rude! 8. Management were always lazy and sit in the back all the time while other employees work their butt off! 9. Hours were horrible, some weeks you have 10 to 15. Other weeks you have 15 to 22hours 10. OVERALL Ulta isnt a good company to work for. They pay is horrible and and the management sucks. I would not recommend applying to ulta.

1.0
Sep 4, 2012

Ulta. Run, don't walk away.

Recommend
CEO approval
Business Outlook

Pros

I am really stumped. I want to write something. There just isn't anything.

Cons

1. You will be lied to. I was told that I would be making a $1 more an hour than I am. 2. Your hours will be cut. Always. And usually right before Christmas. I was told that I would be working 32 hours a week. On a good week I work 22. 3. The salon is dirty. Not because you do not clean it, but because it is more than light cleaning dirt. Walls need to be scrubbed, baseboards cleaned, floors polished, etc. 4. No education at all for Estheticians. OK, minimal. You will sometimes be allowed to attend a Dermalogica class. However when you do your hours will be cut to make up for the time you were gone. It will take Ulta about 4 weeks to reimburse you for gas. 5. You will be lied to again. You will be told that you are going to be paid for Dermalogica training and you will not be paid. 6. You will not have proper supplies. You will be told to buy them yourself. If you are really lucky than your manager will buy them out of her own pocket and ask if you really need them. 7. You will not have the supplies to follow your skin care protocols. However you will still be expected to service the customer. 8. Your steamer will break since you do not have distilled water. You will wait several weeks for a new one. Never mind that many skin care services require the use of a steamer and clients expect it. 9. Washing machine breaks. You will be told to take home the laundry and do it yourself. Do not be surprised if you are told to reuse or not use towels for a service.

Viewing 13702 - 13704 of 13,954 Reviews

Glassdoor has 14,258 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.