Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,964 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Feb 19, 2013

Salon professionals run!

Recommend
CEO approval
Business Outlook

Pros

Can build a clientele quickly and make decent commission and good tips in the right store.

Cons

Company does not understand the hair business and tries to impose a retail model on the salon. They treat all their employees like thieves (must be searched on camera by a manager every time you leave store, even if you're just running to your car), stylists are responsible for the maintenance (organizing, dusting, fielding customers, etc) of a giant professional hair retail section, yet can only use Redken products, the vast majority of Ulta salons do not have receptionists so stylists constantly have to interrupt services on paying clients to field phone calls, walk-ins and retail customer questions. Furthermore, I have never been so micro-managed in a job position in my entire professional life of 25-years! Every department manager polices you and your staff to make sure you're performing the daily duties, wearing proper dress code, and enforcing all the other piddly routine rules and regulations. Ulta has everything mapped out with all these rules and 'career paths' so that their is no room for originality or inventiveness. They do not want leaders. They want followers who will swallow their Kool-Aid and dose it it out to others. Oh yeah. Also, salon employees are responsible for cleaning the nasty public restrooms every day. That's why you went to beauty school for a year and spent $15000+, right!?! To live the dream of scrubbing a public toilet after standing behind a chair on your feet all day and giving Ulta 50%-60% of your earnings in commission!

2.0
Feb 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Free products. 25% off discount. Great trainings.

Cons

Undecided on a lot of things. No growth opportunities. Upper management was a very demotivating person. Opening way to many locations way to fast.

3.0
Feb 11, 2013

Esthetician

Recommend
CEO approval
Business Outlook

Pros

Get to play with makeup

Cons

They cut hours if your not hounding to fill your book up

Viewing 13648 - 13650 of 13,964 Reviews

Glassdoor has 14,268 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.