Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,966 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Apr 20, 2013

High turnover...not recommended!!!

Recommend
CEO approval
Business Outlook

Pros

Gratis. Discount. Mostly great clients. Cosmetic girls are fun.

Cons

Expectations of making millions in cosmetics with very little demonstration time with the guest. Discourages artistry and makeup application. Full makeup applications are spposed to only be done by the esthetician, however they are given very little hours, cannot meet demand to affect sales, and are better at skin than makeup application. They are also not included in cosmetics trainings, and as an educator, it makes no sense. Cosmetic girls are catty. Hours are cut, run on skeleton crew to make hours, schedules are late and always a problem.

2.0
Apr 19, 2013

Started off amazing and then went down hill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-gratis -discount -variety of brands -working with customers -most of the staff was really awesome and supportive -meeting and working with vendors from other brands -learning about different products

Cons

-had a DM who has never run an Ulta and was very UNPROFESSIONAL. would talk about other GMs to GMs. Checked FB while on store visits, lied, yelled at people, and forgot things all the time. -promoted AM to GM with no retail experience, glorified task associate. i've never worked for someone so passive aggressive. thinks all of her associates are replaceable and takes credit for everything good and passes off things that go wrong on other people. after she took over, i felt like we were never motivated to make sales goals. -no training for new people, are just thrown onto the register and then scolded or have hours cut when they don't perform -never enough payroll -often just two people working in the entire store -corporate never could send everything, every week to complete tasks, always having to reorder something -the store was ALWAYS out of something and often for weeks at a time with no explanation. -training isn't consist for everyone -wanted staff to be polished in attire but also wanted them to be scrubbing floors all day -no work/life balance--all or nothing

5.0
Apr 18, 2013

Great management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best management team I have ever had the pleasure to work for. the Southlake Tx store is wonderful. Working retail has never been so enjoyable.

Cons

I have nothing bad to say

Viewing 13627 - 13629 of 13,966 Reviews

Glassdoor has 14,270 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.