Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,943 total reviews)
avatar

Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Nov 11, 2016

General Manager

Recommend
CEO approval
Business Outlook

Pros

ULTA is the place to be if you are looking to build a retail career. Work hard, take coaching, improve always and your management team will get you promoted. Pay is good, good benefits, great people to work with, training from vendors.

Cons

Training for prompted internally is basically nonexistent. It pretty much is "congratulations now do something". Hour for stores are very light. Managers often ring guest out, are the MOD and a sales person all in one shift. Work family balance also is hard. Especially during holiday when ULTA tells managers what days and times you need to work.

5.0
Oct 7, 2016

Low pay for the job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount mainly. . if you even use it ?

Cons

Low pay for skin therapist -!

1.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Retail Format, Merchants buy lots of new products with a strong mix of Mass and Prestige items. Salon and service menu is a wide range of services.

Cons

Upper management claims but does not listen to employees, this is a very operational company who likes to " look good" for the investors and wall street but are out of touch with their stores. Guest engagement is not a priority if you do not staff your stores. Upper Management is from Discount Retailer's and want employees to spend 60% of their time in operations mode. The Beauty Guest needs time to spend with a Salesperson especially in a store that is downright confusing to the average consumer. Salon business does not cater to all Guests. A lot left on the table. All talk from upper Management, Go to your stores they are a mess!

Viewing 52 - 54 of 13,943 Reviews

Glassdoor has 14,247 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.