2.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook
Pros
Great opportunities for advancement in a variety of different directions. The company's growth is impressive in the retail market. Tons of gratis from vendors.
Cons
The company talks a lot about customer experience, but is very operationally heavy. Then there is the added complexity of running two different businesses, salon and retail. This makes finding the right fit for GM's and especially DM's difficult. This makes the company stand out in the industry, but hard to find managers that can integrate all the initiatives. This combined with redundant and overly complex processes are a big part of why GM turn is so high. Having half of the attendees to the GM conference first timers, is not because the company is growing that fast.