Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,943 total reviews)
avatar

Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Jun 14, 2019

Frustrating

Recommend
CEO approval
Business Outlook

Pros

Great opportunities for advancement in a variety of different directions. The company's growth is impressive in the retail market. Tons of gratis from vendors.

Cons

The company talks a lot about customer experience, but is very operationally heavy. Then there is the added complexity of running two different businesses, salon and retail. This makes finding the right fit for GM's and especially DM's difficult. This makes the company stand out in the industry, but hard to find managers that can integrate all the initiatives. This combined with redundant and overly complex processes are a big part of why GM turn is so high. Having half of the attendees to the GM conference first timers, is not because the company is growing that fast.

1.0
Dec 6, 2018

IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some of the people and not all of the time

Cons

back stabbing and crawling their way to the top. no one knows what they're really doing and no one works as a team. disjointed horrible place to work. no opportunities within at all.

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Ulta Beauty Response
7y
We would like to hear more from you; please contact our We Care, Let’s Talk line at 855-478-5821, thank you.
4.0
Feb 28, 2018

I love my job, but...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am a manager. I know the in and outs of all merchandise. I have been well educated on the products. I make a huge impact on my store. I get a team to over see. There's also %25 employee discount. I normally have early shifts at my location. I have a great understanding of how the retail world works when it comes to planograms, RTVs, OOS, Cycle Counts, inventory, opening/closing, cash pick ups, ect. I have a huge say in how things are stored in the back room. I feel important and useful at my job.

Cons

The biggest challenge as an MSC at ULTA Beauty is that as we are managers, as far as I know we are not full time salary managers. That means all and I mean ALL the responsibility of an associate or prestige manager but NONE of the benefits. No paid time off, no vacation time, no personal time, no sick days. So because of this I feel less valuable and less power as a manager.

Viewing 49 - 51 of 13,943 Reviews

Glassdoor has 14,247 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.