District Manager - District Manager Ulta Beauty Employee Review

1.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Retail Format, Merchants buy lots of new products with a strong mix of Mass and Prestige items. Salon and service menu is a wide range of services.

Cons

Upper management claims but does not listen to employees, this is a very operational company who likes to " look good" for the investors and wall street but are out of touch with their stores. Guest engagement is not a priority if you do not staff your stores. Upper Management is from Discount Retailer's and want employees to spend 60% of their time in operations mode. The Beauty Guest needs time to spend with a Salesperson especially in a store that is downright confusing to the average consumer. Salon business does not cater to all Guests. A lot left on the table. All talk from upper Management, Go to your stores they are a mess!

Explore other reviews about Ulta Beauty

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

everything about the job was great. the people and work and i was fine with the hours 5am-11am sometimes

Cons

i hardly got days to work

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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