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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,445 total reviews)

Louis DeJoy

18% approve of CEO

28% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,445 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Nov 18, 2014

Its Okay

Recommend
CEO approval
Business Outlook

Pros

Steady work, keeps you in shape, not stuck in a cubicle.

Cons

Management only care about numbers. I have been here about a month and I am trying to pick up on all the tricks of the trade to increase my speed. I work on a park and loop and hopping route. (Drive to a location and then carry all the mail for that route on you while you walk the block). So, I have yet to hone in my speed on this issue. When I started it was taking me 6 hours to do half a route. I am now taking 8 hours for a full route. I am told it should only take me 6 hours as I am only delivering and not casing(sorting) the mail for the route. Every day I am told that Yesterday was bad and I need to improve. When I state that I have been improving, I get a "It doesn't matter, I need you to do it in this time" response. I was pulled in to the office and talked to about being let go already if my times do not get up to par. I am improving, it is just taking me some time. When I ask what I can do to improve I am told to do it faster. I am speed walking these routes rather than just walking to get it this close. I am not on a set schedule, I have to call every morning to find out if I am working that day or not.

1.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

You're overpaid. That's it.

Cons

Everything else. Literally everything else. You're treated like dirt, all the employees are mean, bitter, angry people because they're forced to work there due to lack of social or professional skills, you're worked like a dog, and the gossip and rumor mongering is that of a high school. You work your butt off while the "regulars" (read: tenured union) sit around playing on their phones and filling out crossword puzzles because they can't be fired, all the while getting paid twice as much+ than you. You will have to work there for upwards of 10 years before you gain this immunity to get paid way too much for slacking off.

2.0
Aug 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The starting pay is relatively high and as long as you're healthy, willing to work outside, have full work availability, and can pass basic postal exams it's easy to get in. It just takes time. The paycheck for training was pretty nice.

Cons

If something sounds too good to be true, it typically is there for a reason. In this case, the high starting pay is there because you're guaranteed less than 10 hours of work a week and yet are expected to keep your entire work schedule open so that 1-2 times a month they can call you in to do a route you've never done before. Since you're new you're the lowest rung on the latter, which means the extra route hours you do pick up will be the scraps no one else wants. Almost everyone has to work another just to pay basic bills until they hit full time, which on average takes 10 years. Yet management will get mad at you when you mention you have another job that needs your attention, because to them USPS is the only job you should care about, despite making below the poverty line. For rural carriers, no matter how many hours you work, you only make what your route is estimated to take for a carrier that's typically worked 10+ years on that route. In other words, even easy routes will take months before you get close to that estimated time, so the hourly rate will technically be lower then advertised since your route pay will be divided by more hours. This especially hurts during holidays as packages go up but route estimates do not. Overall, I would not recommend this unless you're either a bored, at home parent or a recent high school graduate living with parents that are ok with you mooching for 10 years before you hit full time... assuming it's that quick.

Viewing 19 - 21 of 19,445 Reviews

Glassdoor has 20,891 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.