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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,447 total reviews)

Louis DeJoy

18% approve of CEO

28% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,447 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Dec 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits for craft employees and pay/benefits for rural carriers. The USPS renegotiates pay and benefits every 3 years and each year the benefits usually decline. However, I did receive 5 1/2 weeks vacation after working 15 years and I received 8 hours sick leave a month and that never changed once I started receiving it. New hires may or may not receive those same vacation/sick leave benefits. Being a Federal employee, you can choose from many different insurance providers which was really nice.

Cons

With today's advancement in technology, the US Postal has fallen behind. Employment with the USPS was once known to be a secure job, but new hires today do not have that same level of security. You must work at least 7 years to be tenured. And for the first time in history, they have started layoffs. If you are a craft employee, the Unions are strong and will always help you attain the best pay, work hours, and benefits. However, the USPS has neglected their Postmasters and Managers in the pay, benefit and work hour categories. Craft employees make as much, if not more, than a lot of Postmasters. Consequently, the USPS has lost many good managers and the level of service has suffered dreadfully because of their intentional neglect. The pay scale for Postmaster Relief employees is embarrassing at $7/hour and 12 hours training for an employee who fills in for the Postmaster is not even possible, but that is all that is allowed. Postmasters use their own time, without reporting it, to insure Postmaster Relief employees are adequately trained to relieve them. Postmasters are working 6 days a week for years at a time because they can't find people to apply for the Relief jobs that have the same high level of financial and operational responsibility as the Postmaster, but for only $7/hour and NO benefits whatsoever. The stress level is extremely high in the USPS. For years, they promised Postmasters more work hours to get the job done if the Postmaster increased revenue. That never happened. I almost doubled revenue in my office and the USPS CUT my employee work hours so badly that I lost a really good worker. That forced me to start working 6 days a week.

2.0
Dec 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Job security nice ,also to be outside on the delivery side is nice. meeting people on your route is a big asset. Having 5 weeks of vacation time a year after fifteen years of service is a great plus .

Cons

Working at the Post Office has been very demanding, especially in the last ten years. I have been working at the post office for thirty seven years and it still puzzles me how a person on management side with no carrying experience can tell me how to deliver my route ! The managers only use a formula based on their way of carrying a route with no knowledge that each and every route is not the same ,as in a bussiness route is different than a residntial route a mounted route is different than a walking route.

4.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

You are not hassled if you do a good job. Just doing your job and not creating trouble for others should help you work stress free.

Cons

Little recognition for doing good work. Working in bad weather for a good share of the year.

Viewing 19405 - 19407 of 19,447 Reviews

Glassdoor has 20,893 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.