Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (934) , City Carrier Assistant (908) , PSE Mail Processing Clerk (898) , Rural Carrier Associate (RCA) (795) , City Carrier Assistant (CCA) (749) , Rural Carrier Associate (708) , Mail Handler (615) , City Carrier (449) , CCA (418) , PSE Clerk (396) , USPS CCA (333) , Letter Carrier (332) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3763 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2476 reviews)); "Money is good but not compared to the time you put in to get it." ((in 749 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 467 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 370 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2286 reviews)); "Long hours for many employees and the need to change carrier work hours to increase productivity" ((in 1156 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 596 reviews)); "Supervisors are rude and unprofessional" ((in 436 reviews)); "Long hours hard work for little to no acknowledgement." ((in 309 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

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US Postal Service reviews

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2.8

33% would recommend to a friend

(19,447 total reviews)

Louis DeJoy

18% approve of CEO

28% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,447 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

4.0

Nov 15, 2008

A stable work environment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work environment is very stable.

Cons

The promotion process is still reliant on the buddy system. Basically if you have a buddy you want to move up you give that buddy a trial period in the job to make him more qualified than any of the other applicants and therefore the most logical choice for the position when it becomes available.

4.0

Nov 8, 2008

Great experience but needed more...

International business unit (ibu) associate

Recommend

CEO approval

Business Outlook

Pros

The United State Postal Service (USPS) offers a very family like atmosphere. I found that my co-workers really did care a lot about me and were very easy to work with. Like most government institutions, the United States Postal Service is bureaucratic but I found it to be less bureaucratic than other government jobs that I have had. I worked in United States Postal Service Headquarters at L'Enfant Plaza in Washington, D.C. which was a great place to work. Metro is very convenient and actually linked by an underground mall to headquarters. Lots of cultural events and activities for after work or lunch breaks.

Cons

Slow decision making process. Several senior-level employees are "burned out."

1.0

Oct 31, 2008

Like working in Blue Hell especially if you get injured on the job

letter carrier

Recommend

CEO approval

Business Outlook

Pros

Paycheck decent, but you pay for it psychologically. Blatant disrespect, harrassment is the order of the day. Your reward for doing a good job is more hard work being given to you. They will use you up if you let them. The lettercarriers, especially, are the scum of the outfit...no respect.They only promote bums who couldn't do their job anywhere else.

Cons

People think it's an easy job, but it's not, and management forces you to perform unergonomic practices while delivering that are neither logical or productive. Try juggling three bundles of mail in your left hand and arm, and picking from the bundles like picking from a Chinese menu...one from column A, one from column B, etc.No wonder mail is misdelivered! No one knows the best way to deliver mail but the individual carrier, but all carriers are forced into a mold like they are robotic. Even left-handed carriers are forced to deliver with their opposite hands.

Viewing 19408 - 19410 of 19,447 Reviews

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Forensic Computer Analyst

Mail Processing Clerk

Forensic Computer Analyst

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A stable work environment.

Great experience but needed more...

Like working in Blue Hell especially if you get injured on the job

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