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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,446 total reviews)

Louis DeJoy

18% approve of CEO

28% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,446 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Dec 31, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits package is good for the area, a good chunk of the day is spent outside with the (mostly) appreciative public, and you don't need a college degree or specialized training. Work doesn't follow you home (or away on vacation). The work itself isn't difficult, and as long as you show up and do it, you should be fine.

Cons

I'd almost describe it as the love child of "Catch-22" and "The Office." Management is clueless at all levels; antagonism between management and craft (the workers) is pervasive and seriously affects morale; there is no-to-little sense of working for the greater good of the company, that bright ideas or attention to detail or careful analysis is appreciated or even desired. This isn't the worst place I've worked as far awful corporate culture goes...but the others all went out of business, and I'd hate to see that happen to the Post Office.

3.0
Dec 13, 2008

Glad its Over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

job security and reasonable wages

Cons

frequently overwhelming amount of work to completed within time restraints, generally negatuve focus rather than management looking for positive accomplishments

2.0
Dec 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits for craft employees and pay/benefits for rural carriers. The USPS renegotiates pay and benefits every 3 years and each year the benefits usually decline. However, I did receive 5 1/2 weeks vacation after working 15 years and I received 8 hours sick leave a month and that never changed once I started receiving it. New hires may or may not receive those same vacation/sick leave benefits. Being a Federal employee, you can choose from many different insurance providers which was really nice.

Cons

With today's advancement in technology, the US Postal has fallen behind. Employment with the USPS was once known to be a secure job, but new hires today do not have that same level of security. You must work at least 7 years to be tenured. And for the first time in history, they have started layoffs. If you are a craft employee, the Unions are strong and will always help you attain the best pay, work hours, and benefits. However, the USPS has neglected their Postmasters and Managers in the pay, benefit and work hour categories. Craft employees make as much, if not more, than a lot of Postmasters. Consequently, the USPS has lost many good managers and the level of service has suffered dreadfully because of their intentional neglect. The pay scale for Postmaster Relief employees is embarrassing at $7/hour and 12 hours training for an employee who fills in for the Postmaster is not even possible, but that is all that is allowed. Postmasters use their own time, without reporting it, to insure Postmaster Relief employees are adequately trained to relieve them. Postmasters are working 6 days a week for years at a time because they can't find people to apply for the Relief jobs that have the same high level of financial and operational responsibility as the Postmaster, but for only $7/hour and NO benefits whatsoever. The stress level is extremely high in the USPS. For years, they promised Postmasters more work hours to get the job done if the Postmaster increased revenue. That never happened. I almost doubled revenue in my office and the USPS CUT my employee work hours so badly that I lost a really good worker. That forced me to start working 6 days a week.

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Glassdoor has 20,892 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.