Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (940) , City Carrier Assistant (910) , PSE Mail Processing Clerk (899) , Rural Carrier Associate (RCA) (797) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (709) , Mail Handler (615) , City Carrier (448) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3784 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2431 reviews)); "Money is good but not compared to the time you put in to get it." ((in 740 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 461 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 355 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2312 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1159 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 581 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 441 reviews)); "Working long hours and 7 days straight at times." ((in 310 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Resistencia , Catamarca , Buenos Aires , San Miguel de Tucumán

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US Postal Service

US Postal Service reviews

2.8

33% would recommend to a friend

(19,473 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,473 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Oct 8, 2020

Needs a lot of help upper management wise, but provides a decent life to those willing to sacrifice

City carrier assistant (cca)

Recommend

CEO approval

Business Outlook

Pros

benefits, retirement, guaranteed pay raises and promotions, Union representation

Cons

working 10 days on one day off for months on end would burn anyone out

3.0

Oct 7, 2020

Lots of Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, holidays and PTO.

Cons

Way too much mandatory OT, expected to drop your life for this job.

4.0

Sep 21, 2020

Ups and Downs just like any other job

City mail carrier

Recommend

CEO approval

Business Outlook

Pros

For the most part once you get in as a fulltime regular carrier pay is pretty good. I have been a regular for 6 years now my base "salary" if you will is about 52,000 which if you know anything about the post office you know... what you make at the end of the year will be more due to overtime both voluntary and forced. Moving up is not terribly hard as long at you are willing to be a 204b (supervisor). The longer your in the easier it gets due to seniority and what route you get. Great benefits from health and pension, thrift savings which they match 5%, vacation time which at top level is a little over 5 weeks a year and you can carry some over to the next year, sick time which you earn 4 hours every pay period and they don't expire through out your entire carrier ( i'm up to about 2 months of sick time).

Cons

The beginning of your career will be terrible! There is a huge turn over rate due to the fact when you first start your a CCA. Which other terms means less pay, less benefits, and terrible work to home life ratio. And it can take YEARS until converted to regular or it can take 5 months in, there is no saying. Your job highly depends on what kind of management you have in the office. Hard A** with something to prove can make your time here miserable. As far as advancement good luck getting a job you really want in here unless you become management first and kiss some butt or know somebody. Which sucks because their are a lot of unique and cool jobs that you would never think of the post office for having.

Viewing 376 - 378 of 19,473 Reviews

Jobs at US Postal Service

Mail Processing Clerk

Rural Carrier Associate

US Postal Service Hiring Workshop Event -Newburgh PO-6/16/2026 from 11am-3pm

US Postal Service Hiring Workshop Event-SARATOGA SPRINGS PO 6/27/26 from 8AM-11AM

Postal Support Employee (PSE)

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US Postal Service

US Postal Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Needs a lot of help upper management wise, but provides a decent life to those willing to sacrifice

Lots of Work

Ups and Downs just like any other job

Jobs at US Postal Service

US Postal Service reviews FAQs

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