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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,473 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,473 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Dec 9, 2020
Recommend
CEO approval
Business Outlook

Pros

You have the option to earn what some might consider to be ”good money.” I personally made $18.15 per hour 16 - 20 years ago. You often get over time. During peak season, expect to work 10-12 hours a day for 6-7 days straight.

Cons

I worked with a lot of ghetto, unprofessional people that were often lazy, loud and vulgar. Many refused to wear a mask, and management would allow this to happen. In fact, management was friends with these people and showed favoritism towards them. They showed favoritism by giving them cushy assignments while you literally worked like a dog. These same people slept on the job in an office or in their cars on the clock. The position itself is easy but very mundane. Expect to stand on your feet the entire shift and watch fights break out on the floor while management barks orders at you. You are also hired as a 360 career and subject to being furloughed after the holidays. HR doesn't tell you that because they are desperate for bodies. Finally, you will not have a life outside of USPS. You could literally drop dead on the floor and supervisors would be yelling at someone to take pallets to the loading dock instead of calling 911. You will end up doing other coworkers work if you don't advocate for yourself.

3.0
Nov 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Its a government job, the pay is almost $18 an hour starting out, possibility to make a long term career working for the company, many different positions available within the company.

Cons

Dont go into this position thinking that you can get by using the GPS on your phone to make deliveries because you have to deliver so many packages and mail at such a fast pace that its not viable. USPS doesnt use gps to help you optimize delivery routes or to let you know if you have a package that needs to be dropped off nearby but they have a GPS tracker in the mailmans scan tool that tracks how long you stay in one spot or if you put the truck in reverse more than 15 feet (which your not allowed to do). Packages and mail are delivered completely using your memory of whats in your truck so if you forgot to do something at a stop you have to go back. There are little barcodes hidden in some mailboxes that you have to scan to show that you passed by a route, if you forgot to scan it or missed it you have to drive back and scan it. Priority Mail/Express Mail needs to be delivered before 3PM. You need to sign in and out the skeleton key that opens up the mailboxes for apartment buildings. You need to sort all the mail for your route in the morning before heading out for your route, sometimes you get mail from other routes mixed in with your mail. Mailmen cant take lunch or bathroom breaks until AFTER all the mail on the truck is delivered. You have to learn how to drive like 5 different vehicles during training, the biggest being the size of a UPS or Fedex truck. You have to be a City Carrier Assistant for at least 2+ years and be on call to cover the routes for other mailmen when they go on vacation or on their days off before your promoted to a steady single route or get your own route so you better know addresses really well without using gps. During training I was informed that if you get fired from a federal job for performance (like being too slow on a route when your new and your probation period ends) that it goes on your federal record thats shared among all the government agencies and you will have trouble getting another federal job so I quit during my probation period because that really scared me that I could get blacklisted from ever having another federal job for the rest of my life because I got into a really difficult starting role at USPS, I would have been better off starting at a retail desk location or something easier.

4.0
Oct 29, 2020
Recommend
CEO approval
Business Outlook

Pros

No skill set required to enter into a career with great benefits Pay is a bit much no a no skill career BUT that comes with many hours you will sacrifice As in most places, most of the employees are great

Cons

Overly worked in some locations The seniority system in place is horrible, for taking vacation or bids (job opens up) Changing locations isn't as easy as one may think No room for personal growth in a skill

Viewing 373 - 375 of 19,473 Reviews

Glassdoor has 20,922 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.