Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4896 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4659 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1342 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 624 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 428 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2032 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1629 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 705 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 603 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 405 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,780 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

1.0

Aug 20, 2021

Horribly ran business

Seasonal package delivery driver

Recommend

CEO approval

Business Outlook

Pros

I can honestly say the best thing about working at U.P.S is The money and benefits. (Stock, 401k, etc)

Cons

The worst thing about working at UPS would be everything but the money and benefits. The center I’m from is so poorly ran. They do absolutely no training yet punish you for your mess ups. They will hire you, train you, then never call you for your scheduled hours. You could be on call every day with no pay. Management is not nice! I mean absolutely everything about the UPS I’m from is absolutely horrible accept for the money and benefits.

3.0

Aug 14, 2021

You're moving boxes

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

* Good pay * Easy to apply and start working * Pretty safe enivronmen * Understaffed so job security is there as long as you show up and do the work everyday * You can make a lot money if you work overtime * Not much to the job... if you need some money and you are physically able to do it, it's is a good way to earn cash * Have to prove that you're a hard worker. Work hard and consistently and listen to your supervisors and more senior members

Cons

* They are really understaffed. You will be getting more work than you are capable of dealing with and they will either complain that you are not doing the job perfectly or doing it too slowly * You will be sore AF, management won't care * You will probably get injured (back, wrist, shoulder, head), good luck dealing with that without health insurance * It really doesn't matter how hard you work... they will always give you more to do then complain when you can't do it * If your supervisor doesn't like you, you're ----ed

1.0

Jul 17, 2021

Run

Part time supervisor

Recommend

CEO approval

Business Outlook

Pros

Benefits are there for full time and part time sups

Cons

* you are NOT an actual sup. Job description on paper is no where close to real life. Part Time sups are auditors - not leaders. And part time "supervisors" get to do union work everyday -- but get none of the benefits of being union. The company screws over WHOEVER they can - including their own management. At least the laborers have a union standing between them and the company. PT sups - the lowest rung of supervisors- have no protection and the first to get 💩💩💩 on! Politically- I WAS NOT pro union coming into UPS. I've seen unions destroy companies. But UPS is not a company you want to work for unless you are PROTECTED. GO UNION. NO PT SUP JOBS! And they are threatening to fire people if they don't work over time - both union and sups.

Viewing 202 - 204 of 36,780 Reviews

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UPS

UPS reviews

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Reviews by job title

Horribly ran business

You're moving boxes

Run

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