UPS reviews

3.4

55% would recommend to a friend

(36,773 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jul 20, 2011
Recommend
CEO approval
Business Outlook

Pros

- Security - Great Benefits Package - Generally good people to work with - Stock ownership for management

Cons

- Industrial Age company culture that reminds you of the military and stifles creativity. - You get LOTS of accountability and blamed for everything that goes wrong, but absolutely no power to make decisions to make things more efficient. - Rigid management incapable of thinking outside of the box. - Tons of inefficiency and redundancy that no one does anything about. - Corporate in ATL tries to micromanage everything while being completely out of touch with what is happening on the front lines. - Arrogant management whose egos are 10x the size of their brains or actual ability. - Management culture completely out of touch with trends in business and management philosophy. The whole place is like a black and white factory movie. - BAD for Gen Y, some Gen X, or anyone who really wants to love what they do. - Knee deep in politics; brown-nosers get promoted before brains. - Too much red tape; many levels of approval to get anything done. - Double talk; lots of hot air about "entrepreneurship", yet management people need 25 levels of approval and signatures for everything. - Way too top heavy with management; everybody has their hand in every pot trying to justify their jobs, creating a mountain of admin work for front line and mid management. - Too many lifers. You'll get the same promotion @ UPS @ age 40 or 45 that you will get at 28 or 30 at a younger, more hip company. - Surprisingly simple-minded management; lots of otherwise smart people have been trained to take orders and not think; they will expect you to do it too.

1.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Consistent work-long hours,pay if you are full-time hourly.

Cons

Management style is threatening and thrives on creating fear amongst staff to achieve results.

3.0
Oct 9, 2010
Recommend
CEO approval
Business Outlook

Pros

It depends on the people you work with. In some departments you get lucky and in others you get cranky supervisors. Overall people are respected, and do managers attrend to your questions. It's really good the company has an open door policy!

Cons

Overtime not paid, although often it was needed. Expect to work lots and in return you get paid so little for it. Fedex pays a lot better for the exact same job. Consider this job like working for the government of the private world. Job safety, but low pay.

Viewing 178 - 180 of 36,773 Reviews

Glassdoor has 40,978 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.