UPS reviews

3.4

55% would recommend to a friend

(36,767 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jul 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities for movement and lots of career paths to suit the way you work.

Cons

Stressful (either physical or mental) work with weird hours. Company will leave you in bad situations if you don’t articulate displeasure with them. I’ve been working over a year a single part time supervisor on a two supervisor operation even after asking multiple times for a secondary supervisor.

3.0
Jul 9, 2018
Recommend
CEO approval
Business Outlook

Pros

- The benefits, especially for a part-time role, are really hard to beat. That goes for both union and management positions.

Cons

- The culture is terrible. UPS is an old company that retains an atmosphere of management that feels like it is a generation behind. Combining that with grueling physical labor, a large amount of pressure to hit production goals, and management personalities that lack soft skills can make for a pretty miserable work environment.

3.0
Jun 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Quite flexible working hours / working from home Good brand Good career prospects

Cons

Upper management change - ridiculous targets that are unachievable If you’re unlucky with a bad territory you won’t earn any commission which is out of your control So much red tape. Can’t influence any changes. No one listens to ideas. Completely process driven - ridiculously long winded processes in place. Service is getting worse. Lack of support form manager Departments work against each other rather than with

Viewing 133 - 135 of 36,767 Reviews

Glassdoor has 40,972 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.