UPS reviews

3.4

55% would recommend to a friend

(36,763 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jan 11, 2019
Recommend
CEO approval
Business Outlook

Pros

(Each PRO comes with a CON, see below) -UPS is established; it isn't going anywhere, so there is little risk. You can work here 'til you die. -UPS will subsidize your education, and has great "additional benefits" like cell plan and rental car discounts -Vacation starts at 2 weeks, plus 5 additional "discretionary days". Every 5 years, you gain another week. -The pay is good (at face value...) -Profit sharing bonuses for FT supervisors is called MIP, and starts at ~17% of your annual salary.

Cons

-As a large company, chances for paid advancement are minimal. Horizontal "promotions" are very common (aka change in role without increase in pay) -As a FT employee, your work day will be 10 hours or more, which makes scheduling time for any out-of-work activities difficult -Vacation scheduling is seniority-based, and the holidays are blacked-out (no vacation allowed from Thanksgiving week through the 2nd week of January) -Pay is based on a 10 hour work day. The reason you are paid decently is because you work way too many hours. -During holidays and "peak", you will often work 14+ hour days. FT positions do not pay overtime. -The MIP is based on performance of seemingly random metrics. It was very common for UPS to have record-breaking profit, but for the MIP metrics to demonstrate 70% effectiveness. Therefore, you would get 70% of 17% -In addition, the MIP needs to vest before you can access it. 20% vests each year. Therefore, you are only getting 20% of 70% of 17% of your salary...or ~2%. Obviously the longer you stay, the better this becomes... but don't expect to touch that bonus for about a decade. -As UPS is a 24-hour company, there are many shifts that run at bizarre hours of the day. You can be "volun-told" to be on one of these shifts with very little notice. If you turn it down, kiss your chance for advancement goodbye. -It's basically a competition of who will admit to working under the worst conditions. If you complain about a 14 hour day, expect 400 people to say "You think that's bad, I used to work 16 hour days!" You won't get sympathy -- the terrible work/life balance is part of the culture.

2.0
Sep 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Get paid to exercise. Benefits are great after working for 9months. Some of the part time managers are helpful.

Cons

Expectations are too high 200+ packages loaded per hour. Packages flow inconsistent, it can be slower and then flood you all of a sudden. Boxes can be heavy and large and when you get larger/heavier boxes it's almost impossible to keep up. They throw you in the fire and give you 4 trucks to load when you start. Not only do they give you 4 trucks to load, they give you the hardest ones and it seems like they are trying to break you, not break you in slowly. The work is back breaking, and you get one 10 min break, which it takes five minutes to get to a break area... It's insane what they expect. Most of the managers are rude and only talk down to you and yell at you to work faster. The pay is garbage for the amount of work expected.

4.0
Sep 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The company is changing their views on tech They are respecting the IT employees more The CIEO is dedicated to changing the old corporate business structure They are currently getting rid of the older tenured employees so they can continue to modernize and get the most technologically driven and minded indivduals the keys to the company

Cons

The pay is lower than the industry standard by a good amount You are expected to work additional hours when on support with no compensation For people new to the company the culture shift may seem slow

Viewing 70 - 72 of 36,763 Reviews

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