UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Feb 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-They pay well; I have to give them that. -Many opportunities to move around the company to land in a team that you like, doing work that you enjoy.

Cons

-The right hand doesn't know what the left hand is doing. Constantly changing priorities and tasks. Most of the time, I don't know what I'll be doing day to day, or even hour to hour within the same day. -While it didn't start out this way, my job has devolved into a perpetual fire drill. I almost never get to take lunch anymore because there's always some fire to put out, and my hours are steadily getting longer and longer. -Project plans? Milestones? Deadlines? Your deadline is ASAP and your project plan is don't screw up. -All too frequently, some one-off analysis you only had 2 hours to slam out becomes the basis for some greater project, and now the VP is quoting it in meetings, and all future work you do for the next 6 months has to tie out to that thing you did on the fly when you should have been taking your lunch. -Little appetite for change or nuance, and a huge emphasis on not surprising people. If base data updates or methodology improves, too bad, continue using the outdated (i.e. less accurate) version of your analyses. We dare not surprise the Big Boss with numbers that were different from the ones we showed him two months ago.

5.0
Jul 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Early morning hours allow you to go to school or have a second full time job. They pay up to $5250 a year for you to go to school and that starts they day you are hired. Great medical benefits and as a part time worker who else gets a health insurance plan with a zero dollar premium.

Cons

It gets to be hard waking up at 3am to move boxes.

1.0
Feb 16, 2019
Recommend
CEO approval
Business Outlook

Pros

There is a sense of pride in doing the physical work. They do offer great benefits if you make it through the gauntlet. I have great respect for those that just put their headphones in and ignore incessant talking down.

Cons

No matter how much you are willing to adjust and do it is never enough. You can give it 110% and they will demand 120%. Give the 120% and they demand 130%. Almost comical when being barked by an extremely immature adult-child supervisor. The benefits are intriguing and can really be a good thing but you really have to weigh your dignity vs benefits. The pay alone is ridiculously small compared to the large demand always put on you. If you are the type of person that enjoys waking up at 2:30am and going to work for a mere 3 hours and getting paid a lousy $20 after taxes and other deductions all while having an unqualified supervisor treating you like garbage then this is the job for you!

Viewing 67 - 69 of 36,761 Reviews

Glassdoor has 40,965 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.