UPS reviews

3.4

55% would recommend to a friend

(36,763 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Apr 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Mon-Fri 8am-5pm, 6 weeks of training, co-workers make it worth coming in every day, pay is above average and offers commissions, get to volunteer around Greenville during work hours.

Cons

Where do I begin..... This job is the most miserable job I have ever had! Supervisors and managers are dumber and dress like bums. I don't know how promotions are offered??? Bonus checks are a toss up based on your territory. You will live in a cubicle with a headset and be asked to do way more than is possible. Raises every year can be as low as 5 cents. Customers always complain or want better rates and the company wants to offer value like paperless billing to offset the cost or other dumb things that have no value. Its all about price and they dont want you to sell on price so there goes more of your money away. They are quick to write people up for almost anything. I was there 7 years and did well but I saw hundreds get fired or quit over silly things. The job isn't secure. Pensions go away in 2023. You are not part of the union and before long the jobs will be sent overseas to Guatemala like many have done already. Call 1-800-PICK UPS and good luck understanding anyone. They will have your job next. Do not APPLY unless you plan on leaving within 1 year. Any more than that is pure torture!! This was a honest review. I left on my own for a better opportunity and stayed long enough to know what I am talking about. You will sit in a chair 8 hours and get fat lol.

1.0
Feb 23, 2018

UPS delivery driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Decent pay-after a few years. After you’ve been there a while you get a decent amount of vacation time. Overtime-you can get all you want and more. You are usually on your own.

Cons

Excessive overtime. Very common to work 9 am to 8 pm. Holiday season is miserable. Management harassment when you don’t meet their ridiculous time allowances. No work life balance. No sick pay, unless you break up vacation time. Then they take a vacation day when you call in.

Viewing 73 - 75 of 36,763 Reviews

Glassdoor has 40,968 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.