Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2704) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (379) , Sorter (344) , Manager (292)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4982 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4624 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1354 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 637 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 407 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2028 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1651 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 688 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 407 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

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3.4

55% would recommend to a friend

(36,761 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Mar 18, 2012

Stable company, but slow to change and very conservative

Marketing supervisor/analyst

Recommend

CEO approval

Business Outlook

Pros

-Stable Company -Challenging work (depending on your group) -Decent work life balance depending on time of year -Respectable vacation allotment

Cons

-Pay for tenured employees may not be at the market rate -Annual salary raises are LESS than inflation -Very slow moving / slow to change company -Lack of opportunity to move around / get promoted within Marketing Department -Extremely / Overly conservative company culture -Does a poor job with M&A activity and integrating newly acquired companies

1.0

Mar 15, 2024

Worst place to work

Application development manager

Recommend

CEO approval

Business Outlook

Pros

UPS used to be a decent place to work

Cons

The executive leadership has issued a mandatory "Return to Work" policy whereby everyone needs to be in the office 5 days a week. There are no exceptions (outside of individual IT contributors without direct reports and senior management that excuse themselves from the policies they put in place). Many people in major US cities travel almost 2 hours to get to the office. I believe this is part of a planned attrition strategy to reduce US workforce and increase presence in India where labor is cheaper. This 0 flexibility policy makes UPS one of the worst places I have ever worked and will make it nearly impossible to attract management talent. Additionally, these changes come in the midsts of mass layoffs. So in addition to coming to work 5 days a week, the workload has increased.

1.0

Feb 4, 2024

Toxic leadership is unnecessarily retrenching people to pay out dividends to shareholders

Manager

Recommend

CEO approval

Business Outlook

Pros

Good immediate bosses Decent work life balance

Cons

Corporate leadership is retrenching people at will to cover themselves Stubborn management teams Tone deaf communication Long serving employees who are resistant to change Poor benefits Uncaring human resource Strong drivers union in USA that cost the company a lot of money every 5 years during renegotiations, impacting everyone. Poor shuttle bus service for employees

Viewing 64 - 66 of 36,761 Reviews

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Reviews by job title

Stable company, but slow to change and very conservative

Worst place to work

Toxic leadership is unnecessarily retrenching people to pay out dividends to shareholders

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