UPS reviews

3.4

54% would recommend to a friend

(36,809 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Weekly paychecks, tons of overtime, employees are like family. Medical, dental, vision, vacation and sick time benefits.

Cons

Fear based management, embarrass, belittle and humiliate, public discipline. No formal training. Women and minorities are often passed up for promotions. Horrible work hours, hard to take time off. Holidays are busy time therefore you don’t get to see your family. Micro management that point out issues but no help or suggestions on how to do better or be better. NO PRAISE or recognition for job well done. Poor behavior is promoted while hard workers are over looked. Ran by rich white men that don’t appreciate they would not be where they are without the people below them. They don’t value their employees and management (part-time) supervisor turn over is high.

1.0
May 5, 2021

Avoid If Possible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No positive aspects to working at UPS

Cons

Terrible treatment of employees at all levels

5.0
May 4, 2021

Great company that's going places...fast!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Visionary CEO, massive growth ahead. Colleagues care about each other (and take care of each other). Fantastic career advancement opportunities, with roles in 200+ countries and territories. Great benefits (for union members and/or management...you can't get much better than UPS when it comes to the "Total Rewards" package).

Cons

Can be slow to act, but that's changing (fast!).

Viewing 463 - 465 of 36,809 Reviews

Glassdoor has 41,018 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.