UPS reviews

3.4

54% would recommend to a friend

(36,809 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Mar 26, 2021
Recommend
CEO approval
Business Outlook

Pros

- 40 hour weeks, no one will ask you to stay late or bug you on the weekends - Pretty easy job - stable company, no one from our office was laid off during the pandemic - you can advance and move anywhere in the country if you want to be an account manager

Cons

Unless you want to move into management or operations, it’s very hard to advance your career within the valley - The office is soul sucking - this is a glorified call center, I would love to say otherwise but they count your calls and the amount of time you spend on the phone. If you don’t hit those metrics you will be written up, depending on your manager. Every year you have a goal for your patch of land, I hit my goal before the end of the year but was still getting written up for not hitting dials - pay is alright if you’re single and young

1.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Exceptional colleagues, great experiences and projects

Cons

If you're in your 40's and there more than 15 years you are in trouble - likely passed over in the past for not having the "right experience" now you are stale and where you sit now, you probably will for the rest of your career. Most management teams manage to the work rather than being inspired leaders. It's about getting a job done at any expense and now with the voluntary and involuntary separations, many fewer people. Senior leadership continues to have unrealistic expectations. A lack of concern for work/life balance and constant criticism over time create a very toxic environment.

Viewing 466 - 468 of 36,809 Reviews

Glassdoor has 41,018 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.